1. Introduction
AJG Advisory Services Limited, trading through the MyCare brand, is committed to respecting the privacy of visitors and users of its websites, applications and digital platforms.
This Cookie Policy explains how cookies and similar technologies may be used across MyCareCompliance, MyCareManager, MyCarePolicies, MyCareClients and any future MyCare products.
It should be read alongside our Master Privacy Policy.
2. What Are Cookies?
Cookies are small text files that websites may place on a user’s device when they visit a website.
Cookies and similar technologies can enable websites and applications to remember preferences, maintain secure sessions, support functionality, measure performance and understand user interactions.
Other technologies, including local storage, pixels, SDKs and device identifiers, may perform similar functions and are covered by this policy where applicable.
3. Categories of Cookies
3.1 Strictly Necessary Cookies
These support essential functions such as account authentication, security, session management, fraud prevention and remembering privacy choices.
Strictly necessary cookies may be used without consent where the relevant legal exemption applies.
3.2 Functional Cookies
These may remember language settings, accessibility preferences, dashboard configurations and other optional user preferences.
Where consent is legally required, these technologies will not be activated before valid consent is obtained.
3.3 Analytics and Performance Cookies
These may help us understand website usage, navigation, technical performance, errors and service improvements.
Where consent is required under applicable law, analytics technologies will remain disabled until the user provides it.
3.4 Marketing and Advertising Cookies
These may be used to measure advertising effectiveness, understand marketing interactions or provide relevant promotional content.
Marketing and advertising cookies will not be deployed before obtaining any legally required consent.
We will not treat acceptance of the general Terms and Conditions as consent to marketing cookies.
4. Cookie Consent
Where consent is required, MyCare will provide a clear opportunity to accept or reject non-essential cookies.
Users will not be required to accept non-essential cookies simply to access the ordinary functions of our services.
The consent interface will distinguish between necessary and optional technologies and allow users to make informed choices.
Users will be able to withdraw or modify consent through an accessible cookie preferences mechanism.
Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
5. Cookie Register
Each MyCare website and application will maintain an accurate cookie register reflecting technologies actually deployed.
The register should identify:
* Cookie or technology name.
* Provider.
* Purpose.
* Category.
* Duration or expiry.
* Whether it is first-party or third-party.
* Whether consent is required.
This information will be published through the relevant website’s cookie preferences interface or associated cookie declaration.
No cookie should be classified as strictly necessary merely because it is useful to the business.
6. Third-Party Technologies
MyCare Services may integrate with payment processors, authentication providers, analytics services, customer support systems and other authorised suppliers.
Such services may use cookies or similar technologies.
Third-party technologies will be assessed for their purposes, privacy implications, legal requirements and appropriate consent arrangements.
Where third parties independently determine how personal information is processed, their own privacy policies may also apply.
7. Mobile Applications
Native mobile applications may use device storage, application identifiers, authentication tokens, analytics SDKs and similar technologies rather than traditional browser cookies.
Where applicable, these technologies will be explained in the relevant application privacy information.
Operating-system permissions and app-store privacy disclosures will be maintained as required.
8. Managing Cookies
Users can manage optional cookies through the MyCare cookie preferences interface where available.
Most browsers also allow users to block or delete cookies through browser settings.
Disabling essential cookies may affect authentication, security or the availability of certain platform functions.
9. Data Protection
Where cookies or similar technologies process personal information, the processing will be governed by our Privacy Policy and applicable data protection legislation.
Cookie consent requirements and UK GDPR lawful-basis requirements will be assessed separately where necessary.
10. Changes to This Policy
We may amend this policy to reflect new technologies, regulatory developments or changes to MyCare Services.
Where a material change affects the purposes for which consent was obtained, fresh consent will be requested where legally required.
11. Contact Us
AJG Advisory Services Limited
9 West Street
Wilton
SP2 0NT
Privacy contact: Jack Green
Email: info@ajgadvisory.co.uk
Website: www.mycarecompliance.com
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End of MyCare Master Cookie Policy